AquaticLog Privacy Policy

Last Updated: October 27, 2025

Thank you for choosing AquaticLog (“we,” “us,” or “our”). We value your trust and take your privacy seriously. This Privacy Policy describes how AquaticLog, operated by Lonnex Inc (the “Developer” as listed on the Google Play Store and Apple App Store), collects, uses, shares, and safeguards your information. By accessing or using the AquaticLog app or website, you agree to the practices outlined here.

This Privacy Policy is always accessible in:

• Our Apple App Store listing (via the “Privacy Policy” link),
• Our Google Play Store listing (via the “Privacy Policy” link),
• Within the AquaticLog mobile application (under “Settings”),
• On our website at https://www.aquaticlog.com/privacy.

We reserve the right to revise this Privacy Policy at any time. If we make changes, we will notify you by posting an announcement in the app and updating this page’s “Last Updated” date.

1. Information We Collect

Personal Information You Provide

• Registration and Profile: We collect personally identifiable information, such as your username, email address, and password, which you submit when creating an account or updating your user profile.
• Optional Profile Fields: You can optionally add details about your first name, last name, aquariums, location, or other profile information. If you choose to provide this information, it may be visible to other users.
• Aquarium Data: When you use AquaticLog, you may provide information about your aquariums, including measurements, water parameters, inhabitants, feeding schedules, dosing schedules, maintenance logs, water changes, diary entries, reminders, and equipment/products used.
• User-Generated Content: You may upload photos, videos, write blog posts, post comments, write product reviews, and create marketplace listings for coral frags. This content may be visible to other users and may appear in public areas of the app and website (such as Featured Photos, Explore pages, activity feeds, and marketplace listings).
• Marketplace and Transaction Data: If you use our coral frag marketplace to buy or sell items, we collect information about your listings, inquiries, and transactions. When you make a purchase or subscribe to membership features, we collect billing information.
• Communications: We collect information when you contact our support team, send messages through the app, subscribe to email notifications, or interact with our communications. We may send you transactional emails (account notifications, purchase confirmations) and, with your consent, marketing emails.

App Usage and Device Data

• Log and Usage Data: We log aggregated data about how you interact with our website and/or app. This includes IP address, browser type, device information (e.g., OS version), referral URLs, pages visited, and session frequency.
• Cookies and Similar Technologies: We use cookies or similar technologies to authenticate users, tailor content, and gather usage statistics. You may disable cookies in your browser settings, but some features of AquaticLog may not function properly if you do.

Payment Information

When you purchase a membership or make a transaction through our marketplace, we collect payment information. Payment processing is handled by third-party payment processors who are PCI-DSS compliant. We do not directly store your full credit card details on our servers. However, we may retain transaction records, billing addresses, and payment metadata for accounting, tax compliance, and fraud prevention purposes.

Analytics and Tracking

We use analytics services to understand how users interact with AquaticLog. These services may collect device data, usage patterns, and session information in aggregate form. We do not share personally identifiable information (e.g., your name or email) with analytics providers.

Real-Time Activity

AquaticLog includes real-time activity feeds that may display recent actions by users (such as measurements added, photos uploaded, or marketplace listings). This information is shared with other users to create a community experience.

2. How We Use Your Information

• Account Creation and Management: To create your AquaticLog account, manage your login credentials, and personalize your experience.
• Multi-Platform Access: You can access your data interchangeably on multiple devices and platforms, such as iPhone, Android and aquaticlog.com website.
• Providing and Improving the Service: To operate, maintain, and enhance features of our platform, including aquarium tracking, measurement logging, marketplace functionality, and community features.
• Processing Transactions: To process payments, manage subscriptions, facilitate marketplace transactions, and maintain transaction records for accounting and tax purposes.
• Communications with You: To respond to your inquiries, support requests, or comments. To send transactional emails (account notifications, purchase confirmations, password resets). To send marketing emails about new features, promotions, or community updates (you may opt out at any time).
• Community Features: To display your public content (photos, blog posts, reviews, marketplace listings) to other users, and to enable real-time activity feeds and social features.
• Security and Fraud Prevention: To monitor and analyze usage patterns to prevent, detect, and investigate fraud, payment disputes, or other prohibited activities.
• Legal Compliance: To comply with applicable laws, subpoenas, court orders, or other valid legal processes, and to enforce or apply our Terms of Service or other agreements.

3. How We Share Your Information

• With Other Users: Your public profile information, aquarium photos, blog posts, comments, product reviews, marketplace listings, and activity on public feeds may be visible to other AquaticLog users and, in some cases, to visitors who are not logged in.
• Payment Processors: When you make a purchase or subscribe to membership features, we share necessary payment information with our third-party payment processors to complete the transaction. These processors are contractually obligated to protect your information and use it only for payment processing.
• Service Providers: We may share limited information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you (such as hosting providers, email service providers, or customer support tools). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Legal Requirements and Protection: We will disclose personal information when required by law (e.g., responding to subpoenas, court orders, or legal processes) or when necessary to protect the rights, property, or safety of AquaticLog, our users, or others. This may include cooperating with law enforcement or exchanging information with other companies for fraud protection and credit risk reduction.
• Business Transfers: If AquaticLog or substantially all of its assets are acquired by another company, or in the event of a merger or sale, user information may be among the transferred assets. We will notify you via email and/or a prominent notice on our website of any such change in ownership or transfer of assets.
• With Your Consent: We may share your information with third parties when you give us explicit consent to do so.
• Aggregate or De-Identified Information: We may share aggregated, anonymized, or de-identified data (information that cannot reasonably be used to identify you) for any lawful purpose, such as analytics, research, or improving our services.

4. Data Retention and Deletion

• Retention: We retain your personal data as long as your account is active or as needed to provide our services and comply with legal obligations.
• Deletion: You may request deletion of your account at any time by invoking "Delete Account" feature available on the website as well as both iPhone and Android app. Upon invocation, we will delete or anonymize your personal data so that you cannot be identified, unless we are legally allowed or required to maintain certain data (for example, to comply with legal obligations or resolve disputes).

5. Security Measures

We take the security of your information seriously and use reasonable administrative, technical, and physical measures to protect your information against unauthorized access, accidental loss, alteration, or misuse. These measures include:

• Secure Hosting: We store your account data on secure servers with encryption protocols and security controls.
• Password Protection: User passwords are hashed and stored securely. We require passwords of sufficient complexity, and we strongly encourage you to use a unique password and keep it confidential.
• Secure Connections: Our website and app use HTTPS/SSL encryption to protect data transmitted between your device and our servers.
• Access Controls: Only authorized AquaticLog personnel who need access to perform specific job duties are granted access to user data. Administrative access is logged and monitored.
• Incident Response: In the event of a security breach affecting your personal information, we will notify affected users as required by applicable law and take appropriate steps to mitigate damage and prevent future incidents.

Important Security Disclaimer: While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.

6. Children's Privacy

AquaticLog is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at support@aquaticlog.com and we will delete that information from our systems.

7. Advertisements and External Links

• Ads: We do not currently display third-party advertising on AquaticLog.
• Links: Our website or app may link to external sites (such as product manufacturers, research sources, or social media). We do not control the privacy practices of those sites; please review their privacy policies separately.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

All Users

• Access and Update: You can access and update your account information, profile details, and aquarium data at any time through the app or website settings.
• Delete Account: You may delete your account at any time using the "Delete Account" feature available in the app and on the website. Upon deletion, we will remove or anonymize your personal data, except where we are required to retain it for legal, tax, or fraud prevention purposes.
• Email Preferences: You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your email preferences in your account settings. Note that you will still receive transactional emails (such as purchase confirmations or password reset emails).
• Content Control: You can delete photos, videos, blog posts, comments, and marketplace listings you have created at any time through the app or website.

European Economic Area (EEA) and UK Users (GDPR)

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You may request that we limit how we use your data.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to certain types of processing, including processing for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process data, you may withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

To exercise any of these rights, please contact us at support@aquaticlog.com. We will respond to your request within 30 days.

California Users (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information to third parties.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, please contact us at support@aquaticlog.com. We may ask you to verify your identity before processing your request.

9. International Users and Data Transfers

AquaticLog is operated by Lonnex Inc in Canada. Your information may be transferred to, stored, and processed on servers located in countries outside of your own, including Canada and the United States. These countries may have data protection laws that differ from the laws of your country.

By using AquaticLog, you acknowledge and consent to such transfers. We take appropriate measures to ensure that your personal information receives an adequate level of protection in accordance with this Privacy Policy and applicable data protection laws.

For users in the European Economic Area (EEA) and UK, we process your data based on one or more of the following legal grounds:

• Performance of a contract (to provide you with the services you requested)
• Legitimate interests (to improve our services, prevent fraud, and ensure security)
• Compliance with legal obligations
• Your consent (which you may withdraw at any time)

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. If we make material changes, we will notify you by:

• Posting a prominent notice in the AquaticLog app
• Sending an email to the address associated with your account
• Updating the "Last Updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically. Your continued use of AquaticLog after changes are posted constitutes your acceptance of the updated policy. If you do not agree to the changes, please discontinue use of the service and delete your account.

11. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact us at:

AquaticLog Privacy Team
Email: support@aquaticlog.com
Company: Lonnex Inc

We will respond to your inquiries within a reasonable timeframe, typically within 30 days.

Effective Date: March 1st, 2025